Updated Qatar Airways app improves usability

Qatar Airways has “further enhanced” its mobile app with a new look and feel, making it now even easier for customers to use.

The award-winning airline has added a suite of innovative features to

its mobile app, making it as simple and user-friendly as possible,

allowing passengers to have all the important information they need at

their fingertips through their mobile devices.

The new and improved mobile app replicates the clean and modern Qatar

Airways website, giving passengers a more seamless and familiar

experience when accessing Qatar Airways’ platforms online.

It includes a sleek new and unique design for its Privilege Club

section, making it easier for passengers to access their profile and

frequent flyer dashboard.

The new app also features a redesigned menu, providing customers with

all the information available on the website in a seamless way.

Qatar Airways has also introduced a new function for Apple Watch users,

with the popular ‘My Trips’ feature, providing journey details for

current and upcoming trips, including gate information and a time line

view available on Apple Watch.

Qatar Airways group chief executive Akbar al-Baker said: “Continuously

improving digital technologies to enhance our passengers’ travel

experience is of key importance to us, and our updated mobile app offers

our passengers even more convenience to manage their travel plans and

access the information they need on the go, from wherever they are in

the world.

“Our updated app makes it easier than ever to access our award-winning,

five star services and products at the tip of their fingers.”

Since the initial launch of the application in 2013, Qatar Airways

passengers have had access to their bookings and flights at the click of

a button.

Passengers are able to search and book flights, check flight status and visit the airline’s online check-in facility.

In 2016, Qatar Airways added ‘My Trips’ to the application, providing

passengers with journey details such as a time line view, gate

information, boarding time, bag tag information, lounge information, an

interactive Hamad International Airport (HIA) map and an interactive

virtual tour of the aircraft.

Further, passengers can use push notifications to stay updated with

online check-in availability, boarding times, potential gate changes,

bag tags, baggage updates and more.

Customers can download the application at qatarairways.com/mobile and

follow the links to the iPhone or Android smartphone app store.

The mobile website can be accessed by entering qatarairways.com directly into the browser of any smartphone or tablet.


As seen on GulfTimes  Image Credits GulfTimes