Thanks to an API integration order management systems of the university and Qatar Post, orders are received and managed by the university’s textbooks section.
The textbooks staff are responsible for handling all requests, from receiving the orders, picking and packing the books and reviewing all orders. Qatar Post then collects all consignments and proceeds to schedule a delivery date and time within 3-5 working days.
Unsuccessful deliveries are kept at Qatar Post’s branches for a week where students can pick them up personally. Any unclaimed orders are returned to the university as a failed delivery.
Abdullah Khamees Almuraikhi, director, Mails and Express Operations Department, Qatar Post said: "Our purpose is to support Qatar University’s new blended learning system by providing students the convenience of a fast, hassle-free and safe textbook delivery service every semester. These efforts join with many others as part of our overarching commitment to overcome the challenges presented by the Covid-19 pandemic by developing appropriate mechanisms.”
Noora Alyafei, section head of textbooks section, said: “The University Textbooks Delivery Service comes as part of the section’s continuous development plan to facilitate matters for students, especially in light of the circumstances imposed by the Covid-19 pandemic, as any delay in receiving books can affect the academic success and educational achievement of the student."