Doha: Ooredoo has completely restored their mobile network, which had seen some disruptions in the past few days.
“Dear customers, our mobile services have now been completely restored and it's back to business as usual! Our engineers and experts worked around the clock to identify and address the problems we experienced and all our customers should now be able to access their mobile services as normal,” Ooredoo said in a statement.
Ooredoo said in a statement today that resetting your device will help, if anyone is still facing issues with their service.
“In the unlikely event you're still facing issues, please reset your device to enjoy uninterrupted service. We'll continue to monitor performance closely to ensure optimal experience for everyone, and will provide more details on the situation in the next couple of days. Thank you for your patience and our sincere apologies for any inconvenience this disruption may have caused,” it said in the statement.
On November 7, some customers had problem accessing mobile data and voice calls over the Ooredoo network and the telecom giant had tweeted that they’re working on fixing the problem and had updated on November 9 that “most of our customers are now able to use their mobile services as normal again.”