An overwhelming majority of respondents in a survey have termed response of 999 emergency service of Qatar as ‘excellent’.
In the ongoing survey on ‘999 emergency service response’ on the website of the Ministry of Interior, 79 percent of people termed the service as ‘excellent’ while 13 percent respondents who took part in online survey declared it ‘good’.
As many as 1,303 people cast their votes in the opinion poll. As many as 1,023 respondents (constituting 79%) think that 999 emergency service’s response is excellent while 166 people (13%) have termed the service’s response as ‘good’. Only 4 percent of respondents think that it is just ‘acceptable’.
In an earlier survey conducted by the Ministry of Interior in June-July this year on Ministry’s efforts in implementation of COVID-19 precautionary measures, 84 percent respondents had termed the implementation ‘very good’ while nine percent had declared them ‘good’. As many as 3,627 people had participated in that online survey.
999 emergency service receives all types of emergency calls (fire, accidents, ambulance, alarm warning, different types of complaints) and transfers to the concerned department.
It works round the clock and receives calls in six languages—Arabic, English, French, Chinese, Filipino, Urdu). It is also tasked with receiving emergency calls from people with hearing impairments through video, SMS or e-mail, dealing with them and providing them with the necessary assistance.
